Welcome to the PingMaster Support Hub

Here you will find step-by-step video tutorials that answer your most common questions about our GPS tracking software from editing subuser permissions and creating advanced geofences to make the most of our powerful reports and analytics. Whether you’re just getting started or looking to unlock advanced features, we’re here to help.

If you cannot find the answer you need, please reach out to our Technical Support team at 1-888-604-4448 or support@pingmastergps.com

How to Videos

How to Instantly Share Vehicle Location with Your Repo Driver

How to Instantly View Geofence and Activity Alerts

How to View and Download Your Vehicle’s Travel Log History

How to Add / Edit Trackers for Sub-users in Seconds

How to Activate Aggressive Mode for Faster Asset Recovery

How to Use Frequent Locations to Uncover Vehicle Activity Patterns

How to Add and Manage Sub-Users in Pingmaster 5000

How to Create or Edit a Tracker Name in Pingmaster 5000

How to Activate Security Mode in Pingmaster 5000

How to Enable Motion Sensing in Pingmaster 5000

How to Activate Aggressive Mode in Pingmaster 5000

How to Use Travel Log History in Pingmaster 5000